TERMS AND CONDITIONS

In this section you will find terms and conditions of sale for our services as well as all the useful information for planning your stay at Trullidea. For any special request or further information we remain at your disposal through the contact form or our telephone number.

1. Validity

These terms and conditions are valid for bookings on their own through the website trullidea.it and trullidea.com
For booking requests relating to special bookings, groups, etc., you must contact Trullidea directly using the phone number +39 080 432 38 60

2. Sales prices

All prices included are price list prices for the end user including VAT. Prices and discounts can be changed at any time, without notice, except for reservations already confirmed and accepted. It is the responsibility of our Albergo Diffuso to replace the apartment or to refund the user in case of unavailability of the premises.

3. Check-in and check-out times

The times of entry and exit from the trulli are as follows:

  • check-in: from 2.00 pm to 8.00 pm.
  • check-out: from 8.30¬†am to 10.30 am.

These times may be changed subject to prior agreement with the reception manager.

4. Penalty

According to the uses and customs, in case of cancellation of the booking by the customer, the management of the Albergo Diffuso has the right to request, as compensation, the cancellation penalties on the total price resulting from the reservation, in the measures determined below :

  • If canceled or modified up to 7 days before date of arrival, no fee will be charged.
  • Cancellations made up to 3 days before the date of arrival, 30 percent of the nights booked.
  • If canceled or modified later or in case of not showing up at all, the total price of the reservation will be charged

5. Confirmation deposit

To confirm the reservation we require a deposit equal to 30% of the total stay, by bank transfer or credit card. All bookings that do not follow the payment of the deposit within the established terms are not accepted, and Trullidea –¬†Albergo Diffuso does not consider itself bound to the booking.

6. Current law and jurisdiction

Italian law is applicable.

The territorial jurisdiction for any controversy should arise is identified in the competent judicial authority for the value established in the district of the Court of Bari (BA).

TRULLIDEA ALBERGO DIFFUSO

USEFUL INFORMATIONS

Our reception is located in via Monte Sabotino 24.

 

You will have to reach us in“Largo Martellotta” where you will find a series of “pay and display” parking areas, not far from the reception.

 

We inform you that it will not be possible to park in this area only the Thursday morning because of the weekly market.

CONTACT

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